Accessible Mobile Telecare

The development of the Universal Accessible Mobile Telecare project seeks to guarantee in an inclusive and universal manner, through technological advances, accessibility to all people to Telecare services, promoting the implementation of standards and certifications in the field of accessibility. Currently, the Spanish Red Cross has a mobile telecare application that, installed on a conventional Smartphone, meets the Universal Accessibility criteria.

The role of the TECSOS Foundation in this project has been to identify and test the main functionalities for its operation:

• Notifications: acoustic, luminous, graphic and vibration (customizable).
• Activation of the alarm by means of a physical button (easily accessible side button).
• Buttons appropriate in size, contrast and color combination.
• Adapted, simplified and customizable menu design.
• Deaf people communication module.

The last great challenge in relation to the advances in accessibility to which a response has been given is to adapt to the needs of deafblind people. To implement it, the alliance established with FASOCIDE (Federation of Associations of Deafblind People) has been fundamental, an entity that has shared its knowledge regarding this group of people with disabilities. During the last three years, we have worked with people from said organization to collect the variety of the group: men and women, deafblind from birth or with rest of vision or hearing, from rural and metropolitan areas, with other types of added pathologies. and who live alone or accompanied. Study of the collective, led by the TECSOS Foundation, has been carried out through the perspective of more than 20 years of experience in home and mobile telecare. Currently, as a result of this study, a technological solution was implemented that is in the pilot phase during 2022 with the aim of defining the complete service, as well as the care protocols.

This project has already finished

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