Documents

Section 1: TAD and TAM documentation

1.1 Service Documentation

• General rules TAD IMSERSO-FEMP OCT99 (pdf).
• Quality Standard: Extract UNE-158401 (pdf).
• TELPES publication (pdf).
• Mobile telecare for deaf people – SOTA (web). link opens in a new window
• Letter of telecare services:
  • Andalusia Andalusian Telecare Service (pdf).
  • Castilla la Mancha (pdf).
  • Madrid (pdf).

1.2 Technical Documentation and Publications of Interest

• Directive 1999-5-CE (pdf).
• Extract UNE-EN 50134-2 (pdf).
• UNE-EN 50134-3 (pdf).
• Extract UNE-EN 50134-5 (pdf).
• Guide to good practices Mobile Telecare (2003) (pdf).
• Technological demonstrator brochure (pdf).
• Publication Conclusions Social TV Project (pdf).
• Technical specifications telecare contest:
  • Menorca (2014) (pdf).
  • La Rioja (2014) (pdf).
  • Ourense (2014) (pdf).
  • Villaviciosa de Odón (2014) (pdf).
  • Valencia (2014) (pdf).
  • Badajoz (2013) (pdf).

Section 2: References

2.1 website

• Red Cross website. link opens in a new window
• Galician Red Cross website. link opens in a new window
• Web Red Cross Catalonia. link opens in a new window
• Technology providers:
  • ibernex. link opens in a new window
  • General. link opens in a new window
  • Tunstall. link opens in a new window

2.2 videos

• Home Telecare:
  • Home Telecare Terminal. link opens in a new window
  • On the other side of the line: the Spanish Red Cross Telecare service. link opens in a new window
  • The importance of telecare. link opens in a new window
  • Second Generation Telecare. link opens in a new window
  • Do you know the Zaragoza Red Cross Telecare service? link opens in a new window

• Mobile telecare:
  • Mobile Terminal: 3 stories. link opens in a new window
  • ATENPRO service. link opens in a new window

• VideoAttention:
  • Video attention service of the Spanish Red Cross. link opens in a new window

• LOPE (location of people):
  • Locating people with cognitive impairment. link opens in a new window